At ESTRO, we want to ensure you have the best possible experience with us. Our refund and cancellation policies are designed to be clear and fair for all guests.

• ❌
  Cancellation Policy:

  • 📅 Cancellation before 15 days of check-in: 100% Refund.
  • ⏳ Cancellation within 15 days: No Refund.
  • 💳 Refunds apply only if full booking amount is paid; partial payments are non-refundable.
• 💰
  Refund Policy:

  • ⚡ Refunds are processed within 2 days to the original payment method.
  • 🏨 If you face issues during your stay, report immediately. No refunds after check-out.
• 🚫
  No-Show Policy:

  📌 If you fail to check-in without canceling, you will be charged the full stay amount.

• 🎯
  Exceptions:

  📢 Special offers & discounted rates may have different policies. Please check the terms at the time of booking.

📞 Need assistance? Our customer support team is here to help.